Responsibilities

Primary responsibilities include but are not limited to:

Account Management:

• Increase the company’s involvement with existing clients
• Attend client meeting and liaise with the field team to ensure a customer experience to the highest standard
• Build retreat and lead generation network
• Serves as the main point of contact between Data, Operations, Safety and the Client
• Support quoting and invoicing when required

Data Management:

• Checking and collating standard field data for delivery to clients utilizing in house data checking software and workflows
• Process and interpret geophysical log data according to prescribed workflows
• Identify errors and areas of improvements for loggers, procedures and training
• Ensure all archiving processes are adhered with

Reporting:

• Generate regular data reports of work completed (e.g., Logging Update report) for internal reporting and client reports
• Report on data errors or omissions from the field
• Reporting of any identified data quality incidents, including follow-up to ensure incidents are closed
• Report on daily activities using a browser-based reporting system
• Attend weekly Senior Staff Meeting with reports, feedback, and suggestions

Leadership:

• Mentor, lead, and supervise field staff and supervisors to deliver safe and timely delivery of services in compliance with all relevant regulations and legislation as well as WSG and Client procedures
• Notify the GM Executive of any issues affecting delivery or quality of services, personnel performance, and/or safety, and work with them to action these
• Ensure that all equipment is maintained to the highest standards and ensure field staff are aware of, and exceeding the expected standard
• Regularly (monthly at minimum) carry out field audits and inspections on equipment and personnel to ensure that all equipment inspections and safe work practices are followed appropriately and actioned in a timely fashion
• Action feedback on field staff reviews and recommendations and mentor supervisors on the outcomes
• Supply feedback for Supervisors reviews and recommendations
• Lead field staff and supervisors in the implementation of improved procedures and systems
• Support the Company’s Mentor Program to ensure that mentors provide quality mentoring, conduct trainee assessments and provide regular feedback
• Actively seek out leading training innovations and industry trends that may benefit the Company and communicate any benefits to assists in the growth of the Safety and Training department

Safety:

• Mentor your team to take a proactive approach to HSE related procedures and regularly contribute to health safety and environment forums, initiatives and consultations, including regular toolbox meetings and safety forums and audits
• Take an active role in field and off-site safety forums with the client and external stakeholders
• Lead field staff and supervisors in a culture of always operating company vehicles and equipment in a safe manner
• Conduct inductions, training and seek knowledge from external sources to ensure that operations comply with all Regulatory, company and client safety requirements and pass this knowledge to your field staff
• Ensure incidents are identified and reported as soon as possible, contribute as part of an investigation team, and action recommendations and controls as required

Service Quality Objectives:

• Able to generate results with less than 2% client rejection (error rate)
• Delivery of all data as per client requirements
• Accurately report and close out Data Quality incidents

Continuous Improvement:

• Contribute to the identification and implementation of opportunities for continuous improvements in data collection, processing, and quality assurance of our geophysical data and services
• Provide timely feedback, guidance and training to GEOSCIENCE team members.

Requirements

SKILLS & COMPETENCIES

• Minimum 3 years as a professional geoscientist
• Experience with wireline logging data (preferably mineral logging, but oilfield considered)
• Wellcad experience highly desirable
• Televiewer interpretation experience highly desirable
• Proficient spoken and written English
• Good problem solving and time management skills
• Meticulous attention to detail
• Experience working in a service company environment highly desirable
• Able to occasionally travel outside of Ontario for field audits
• Familiarity with Canadian mine geology desirable
• High level of computer literacy
• Ability to pass a Pre-Employment Medical Assessment

EXPECTATIONS

Safety, Health and Quality - “Make sure we do things safely”

Ensure that all work practices are consistent with the WSG Safety Management System and Quality Management System, and that relevant statutory and client requirements are adhered to in a professional and safe manner;

Support the implementation of specific strategies within the Group to minimize the exposure of health and safety related risk to employees and others from injury, loss or illness.

Business - “Set the example”

As an employee that deals with external contacts and consultants:

Demonstrate a high level of ethical behaviour in all interactions with third parties during and outside of business hours on behalf of the Group;

Be prepared to review, change and flexibly manage your plans subject to business requirements;

Present yourself professionally and to high standards at all times;

Commit to uphold the company values, behaviours and reputation through exceptional performance, communication and transparency.

The Wireline Services Group are an Equal Opportunity Employer, and we encourage applications from both Aboriginal and Torres Strait Islander people.