Responsibilities

How you’ll contribute 

The HLA Service Technician is all about producing a strong and reliable fleet to help our customers get the job done right.  With safety at the forefront, we inspect, test and service electrical/hydraulic construction equipment for regular maintenance. Responsibilities include:

• Ensure all equipment is rental-ready by cleaning, checking and properly refueling.
• Follow the appropriate checklist and procedures.
• Can read and refer to the owner’s manuals and schematics.
• Maintenance can include checking/gapping spark plugs, replacing air filters, greasing/lubricating bearings/ joints, replacing/tensioning belts, etc.
• Operates and tests equipment (under actual operating conditions, if possible).
• Determines the serviceability or the need for the equipment repair.
• Completes all services or repairs to OEM specifications.
• Possesses excellent product knowledge, including features and benefits, and safe operating techniques.
• Ensure every customer is treated in a fair and consistent manner and resolve issues as they arise. 
• Follows all paperwork and computer procedures related to servicing equipment.
• Maintains all inventory control documents to preserve the integrity of the Rental Management computer system.

Health and Safety will always be the number one priority at Stephenson’s so every employee has the shared responsibility of keeping themselves and all others safe by following the Safety Commitments, PPE requirements and all SOPs and Policies as laid out by Stephenson’s and governing laws. Every Stephenson’s employee has a duty to report any unsafe working conditions and ensuring that they and their co-workers at all levels of work are wearing their PPE and following our SOPs and policies.

Requirements