Commercial & Industrial Generators | Southern Ontario
Salary: $90,000–$130,000 Annually
Full-Time | Permanent | In-Person / Field-Based (20% Field)
One of our clients in Guelph is hiring a permanent, full-time Generator Service Manager/Lead Generator Technician.
They are an established company specializing in residential/commercial and industrial generator installation, service and maintenance.
MUST BE LEGALLY ENTITLED TO WORK IN ONTARIO, NO SPONSORSHIP
Responsibilities
· Maintain strong customer relationships and ensure service commitments are met.
· Provide senior-level technical support for commercial and industrial diesel and natural gas generators with customers requiring troubleshooting or support
· Coordinate daily service activities, technician assignments, preventative maintenance schedules, and emergency calls.
· Oversee service documentation, work orders, parts requirements, and repair follow-ups.
· Identify opportunities to improve service quality, efficiency, and profitability.
· Diagnose and resolve complex mechanical, electrical, control system, and automatic transfer switch (ATS) issues.
· Lead, supervise, coach, develop and support a team of field service technicians while assisting with repair estimates, recommendations, and service planning.
· Monitor service performance, technician productivity, and overall department efficiency.
· Ensure service work (repairs and maintenance) meet manufacturer specifications, safety standards, and customer requirements.
· Perform or oversee generator repairs, preventative maintenance, inspections, and load-bank testing, when required
· Must also be available for scheduled after-hours technical support and emergency service escalation when necessary
Qualifications
· Minimum 5 years hands-on experience servicing commercial or industrial generator systems.
· Excellent knowledge of diesel and natural gas engines, generator controls, ATS systems, and electrical and mechanical troubleshooting.
· Experience with preventative maintenance, diagnostics, repairs, and generator testing.
· Previous experience supervising, mentoring, or leading field service technicians.
· Ability to manage multiple service priorities and respond effectively to urgent technical situations.
· Valid Class G driver's license and ability to travel to customer sites throughout Southern Ontario.
Nice-To-Have:
· TSSA Gas Technician (any level), TSSA Oil Burner Technician (any level).
· Electrical or mechanical skilled-trade certification.
· Manufacturer-specific generator training or certifications.
· Previous experience managing a generator or industrial field service department.
· Familiarity with CSA C282 and applicable generator maintenance and testing standards.
Competitive compensation package, including:
Salary of $90k-130k annually, based on qualifications and experience, cell phone and company vehicle, full benefits package (dental, medical, vision & life insurance), 100% company paid RRSP/DPSP program
PLEASE NOTE: Canadahires is managing recruitment on behalf of our client. Employer details will be shared with qualified candidates during the recruitment process.
Commercial & Industrial Generators | Southern Ontario
Salary: $90,000–$130,000 Annually
Full-Time | Permanent | In-Person / Field-Based (20% Field)
One of our clients in Guelph is hiring a permanent, full-time Generator Service Manager/Lead Generator Technician.
They are an established company specializing in residential/commercial and industrial generator installation, service and maintenance.
MUST BE LEGALLY ENTITLED TO WORK IN ONTARIO, NO SPONSORSHIP
